Privacy policy

Reqlick, LLC. (trading as “Reqlick”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard your information. This Privacy Policy applies to individuals who access this website and our app (collectively, the “Site”) and any of our services we provide, including our link management platform (collectively, the “Services”).

Reqlick is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms and Conditions and Cookie Policy, and the documents referred to therein, sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us.

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. If we make material changes to our Privacy Policy, we may also notify you by other means, such as sending an email or posting a notice on our home page. If required by applicable data protection laws, we will obtain your consent to any material changes. Please review this Privacy Policy periodically.

If you have any questions, comments, or concerns regarding this Privacy Policy, our data practices, or would like to exercise your rights, do not hesitate to contact us.

PERSONAL DATA WE COLLECT

We collect personal data from you through your use of the Site and Services. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data.

PERSONAL DATA YOU PROVIDE TO US

We collect the following types of personal data that you voluntarily provide to us in using our Site and Services:

  • Create an Account: To create an account, you will provide us with your name, company name, email address, and you will create a password for future login purposes.
  • Contact Us or Book a Demo: To contact us or book a demo through the Site, you will provide us with your name, email address, phone number, company website, company size, and any other information you choose to provide.
  • Download eBook: To download our eBook, you will provide us with your name, email address, phone number, company website, and company size.
  • Subscribe to Incident Updates: To subscribe to incident updates, you will provide us with your email address.
  • Make Payments: To purchase our products or make a payment, you will provide us with your bank account information, billing address, email address, and VAT number.

PERSONAL DATA AS YOU NAVIGATE OUR SITE

We automatically collect certain personal data through your use of our Site and our use of cookies and other tracking technologies, such as the following:

  • Technical Data: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, authentication information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, how often you use the Site, and other performance data.
  • Usage Data: Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, and methods used to browse away from the page.

To learn more about how we use cookies and to manage your cookie settings, please see our Cookie Policy.

PERSONAL DATA WE COLLECT ABOUT YOU FROM OTHER SOURCES

In some cases, we may receive personal data about you from other sources. This includes government entities, advertising networks, data brokers, operating systems and platforms, mailing list providers, social networks, and advertising and marketing partners.

HOW WE USE YOUR PERSONAL DATA

We use the personal data we collect to provide the Services to you, to improve our Site and Services, and to protect our legal rights. In addition, we may use the personal data we collect to:

  • Process your account registration or process your order;
  • Respond to your queries and provide you with the information you request from us in relation to our products or Services;
  • Manage payments, fees, and charges, and collect and recover money owed to us;
  • Manage our relationship with you, including notifying you about changes to the Services or our Privacy Policy;
  • Provide you with information about Services we offer that are similar to those that you have enquired about;
  • Ensure that content is presented in the most effective manner for you and for your computer or device;
  • Administer and protect our business and our Site, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
  • Use and share data analytics to improve or optimize our Site, marketing, customer relationships, and experiences;
  • Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and to otherwise fulfill our legal obligations;
  • Defend our legal rights and the rights of others;
  • Measure or understand the effectiveness of advertising we serve to you and others, and, where applicable, deliver relevant advertising to you.

HOW LONG WE KEEP YOUR PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We understand the importance of your privacy and are committed to handling your personal information with care. We share your personal information only in the following circumstances:

1. With Service Providers

We share your personal information with trusted third-party service providers who assist us in operating our business, providing our Services, and conducting our business operations, such as:

  • Payment processors
  • Cloud storage providers
  • Customer support platforms
  • Marketing and analytics service providers
  • IT and security service providers

2. For Legal and Safety Reasons

We may disclose your personal information to third parties:

  • To comply with any applicable law, regulation, legal process, or governmental request.
  • To enforce our terms and conditions, including for billing and collection purposes.
  • To protect the rights, property, or safety of Reqlick, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3. During Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer or share your personal information as part of such a transaction. We will notify you of any change in ownership or use of your personal information.

4. With Your Consent

We may share your personal information with third parties when we have your consent to do so. This includes sharing information with social networks or other services if you use those services to log in to our Site.

5. With Advertising Partners

We may share your personal information with third-party advertising partners to deliver personalized advertisements, measure the effectiveness of our advertising campaigns, and improve our marketing strategies.

6. Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, marketing, analytics, and other purposes.

SECURITY MEASURES

Reqlick has implemented appropriate security measures to protect the personal data we collect from loss, misuse, destruction, or unauthorized access or disclosure. These measures include technical, administrative, and physical safeguards designed to protect your personal information. However, no security measure or method of data transmission over the Internet is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

“DO NOT TRACK” SIGNALS

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to, or alter its practices when it receives “Do Not Track” signals.

CHILDREN’S PRIVACY

The Site and Services are not intended for children under 16 years of age. We do not knowingly collect, use, or disclose personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information promptly.

YOUR PERSONAL DATA AND YOUR RIGHTS – EUROPE AND THE UNITED KINGDOM ONLY

If you are in a country in the European Economic Area (“EEA”) or in the United Kingdom, you are entitled to the following explanation of the legal bases we rely on to process your personal data and a description of your privacy rights.

Legal Bases for Processing Your Personal Data

The legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it.

  • Consent: We may process your personal data based on your consent, such as when you create an account or ask us to send certain kinds of marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Our Legitimate Interests: We may process your personal data if doing so is necessary for our legitimate interests and your rights as an individual do not override those legitimate interests. For example, when we process your personal data to carry out fraud prevention activities and activities to increase network and information security, to market directly to you, to expand our business activities, and to improve our services and the content and functionality of our Site.
  • To Perform a Contract: We may process your personal data to administer and fulfill contractual obligations to you.
  • To Enable Us to Comply with a Legal Obligation: We may process your personal data to comply with legal obligations to which we are subject. This may include any requirement to produce audited accounts and to comply with legal process.
  • Necessary for the Exercise or Defense of Legal Claims: If you bring a claim against us or we bring a claim against you, we may process your personal data in relation to that claim.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal data for any specific processing activity, please contact us using the “QUESTIONS OR CONCERNS” section below.

Your Rights

  • Access Your Personal Data: You have the right to obtain from us confirmation as to whether or not we are processing personal data about you and, if so, the right to be provided with the information contained in this Privacy Policy. You also have the right to receive a copy of the personal data we hold about you. Any such request should be submitted to us in writing at support@reqlick.com.
  • Restrict Our Use of Your Personal Data: You have the right to ask us to restrict from processing your personal data in certain circumstances, such as when you contest the accuracy of the personal data, the processing is unlawful, or we no longer need your personal data for processing but you need it for the establishment, exercise, or defense of legal claims.
  • Rectify Your Personal Data: You have the right to ask us to rectify any inaccurate personal data about you and to have incomplete personal data completed.
  • Delete Your Personal Data: You can ask us to delete your personal data if it is no longer necessary for the purposes for which we collected it, we have been using it with no valid legal basis, we are obligated to erase it to comply with a legal obligation to which we are subject, we need your consent to use the information and you withdraw consent, or you object to us processing your personal data where our legal basis for doing so is our legitimate interests and there are no overriding legitimate grounds for the processing.
  • Object to Our Use of Your Personal Data: You have the right to object to our use of your personal data where our reason for using it is based on our legitimate interests or your consent (rather than when the reason for using it is to perform an obligation due to you under a contract with us).
  • Transfer Your Personal Data to Another Service Provider: You have the right to request from us a copy of your personal data in a structured, commonly used machine-readable format and, where technically feasible, to request that we transmit your personal data in this format to another controller. This applies to personal data we are processing based on your consent or required for the performance of a contract between us.

To exercise any of these rights, please contact us as described in the “QUESTIONS OR CONCERNS” section below.

Make a Complaint

If you have any concerns or complaints regarding our processing of your personal data, please contact us as described in the “QUESTIONS OR CONCERNS” section below and we will do our best to answer any question and resolve any complaint to your satisfaction.

If, for whatever reason, you feel we do not meet the standards you expect of us, you are also entitled to make a complaint to your local supervisory authority:

  • EU Data Protection Authorities (DPAs)
  • Swiss Federal Data Protection and Information Commissioner (FDPIC)
  • Information Commissioner’s Office (United Kingdom)

YOUR PERSONAL DATA AND YOUR RIGHTS – UNITED STATES ONLY

California Shine the Light Law

We do not disclose personal data obtained through our Site or Services to third parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code § 1798.83.

Notice to Nevada Residents

Nevada law allows Nevada residents to opt out of the sale of certain types of personal information. Subject to a number of exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to support@reqlick.com.

MARKETING COMMUNICATIONS

Depending on your location (and reflecting applicable law), you may have been asked to indicate your preferences for receiving marketing communications from us, provide us with your consent regarding the receipt of such information from us, and indicate how you would like to receive it.

Wherever you are located, we will send you marketing communications based on any preferences you may have expressed. We only want to send you information in which you are interested. If you do not want to receive these communications or would like to understand more about other unsubscribe options, please contact us as set out in the “QUESTIONS OR CONCERNS” section below.

For email communications, you can opt out or manage your preferences by contacting us at support@reqlick.com. You may also opt out of receiving marketing emails at any time by selecting the unsubscribe option when you receive an email communication from us. If we call you with information you do not want to receive, you can advise us of this during the telephone call.

THIRD-PARTY MATERIALS

The Site and Services may contain links that will let you leave the Site and Services and access another website. Linked websites are not under our control. This Privacy Policy applies solely to personal data that is acquired on this Site and Services. We accept no responsibility or liability for these other websites. If you submit personal data to any of those websites, your personal data is governed by their privacy policy. We encourage you to carefully read their privacy policies.

QUESTIONS OR CONCERNS

If you have any questions or concerns relating to this Privacy Policy, please contact us by email at

support@reqlick.com

Effective Date of this Policy: May 18, 2023